Returns & Exchanges
At Distal Phalanx, we want you to be completely satisfied with your purchase. If your selection doesn't meet your expectations, we offer a 14-day return window for all unworn garments in their original condition.
Return Process
- 1.Initiate Your Request
Log in to our returns portal using your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.
- 3.Ship the Items
Affix the prepaid shipping label provided in your portal and drop the package off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.